I understand how you feel, the bullshit policy needs to be changed but not alot though, I have sent a suggestion e-mail to where if you are needing your password reset via phone or calling them to notify account being possibly stolen or hacked to just provide the original cc info along with the ffxi none expansion reg code with address and date of birth and all that other jazz.
But that is only my opinion.
btw i think it is a really fucking stupid policy they have right now with having to provide current cc info that could be the info of the person hacking stealing the said account.



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