regaining

I recently had to reformat my computer and didn't have the mindset to write down my Playonline ID. I've been browsing around their sit and havn't found any way to regain it. All the costumer service venues require information from your account(which I don't have) to use. Any help would be...

So I got this quest, but I am having problems completing it. I got the CS from Luto, telling me to go to the infirmary. I go there and after the 4th time I talked to the dr, I get a CS telling me to go to Qufim. I then got the the big footprint for the NM fight and nothing happens. I have...