=(

Eulore

Back with a vengence
Adventurer
Joined
Mar 15, 2005
Messages
1,487
Location
Orlando, Florida
Linkshell
Selene
FFXIV
Masamura
So I finally got off my ass today and contacted SE to try and get my account back. No go, apparently whoever hacked it changed the address and credit card info so they won't reset the password. FFXI withdrawals are harsh and I want to play again =(
 
So I finally got off my ass today and contacted SE to try and get my account back. No go, apparently whoever hacked it changed the address and credit card info so they won't reset the password. FFXI withdrawals are harsh and I want to play again =(

sry eulore ; ;

There is always WoW... o.o
 
So I finally got off my ass today and contacted SE to try and get my account back. No go, apparently whoever hacked it changed the address and credit card info so they won't reset the password. FFXI withdrawals are harsh and I want to play again =(

Don't they keep a record of previous addresses and billing information? If so, you should be able to prove that you're the rightful owner, especially if you have CD keys and all. Maybe you just talked to the wrong CSR. I'd say call back and try being extra nice and patient with them (since they obviously have no retention policies). If the person isn't being helpful or is blowing you off, try requesting to speak to their superior. That usually works for me when calling customer service.
 
If you have all of the prior info, including the CD keys, you can probably get the account back. Of course, it will probably be stripped of all the goods and possibly have r/e tossed for kicks too. It might be less painful to just let it go. :(
 
I had to start a new AIM and forgot what yours was. PM meh! You don't even play on our server anymore, asshat.
 
If you have all of the prior info, including the CD keys, you can probably get the account back. Of course, it will probably be stripped of all the goods and possibly have r/e tossed for kicks too. It might be less painful to just let it go. :(

Hey, I started with basically nothing ;/

R/ex for blm yeah, but who cares about blm lol not me ;P
 
My friend just got his account back after being hacked I guess he was lucky they only stole his gil and stuff and not his whole character. Sorry about your character.
 
I talked to 3 or 4 people about it, they all said the same thing. Without the current billing address and cc info they won't do anything. Even when I gave them the pol reg code. I made a new char, Julore. level 7 monk :O gunna hopefully be 75 sam by jan. <.<
 
Ask them if they still have the info from the day the account got created. They can be very annoying. but maybe you are lucky :(.
 
I never really understood their reasoning behind the CC info. Since they don't approve of selling accounts then the codes should be more then enough. Sometimes SE confuses me.
 
Erolue would've been a cooler new name. Or Porkchopsammich.
 
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