Anyone else have trouble with the recent switchover?

[Elvaanmage]

I did this transfer over from the old system to this new thing they're doing, so August 1st came and my fiancee's acct was charged to our bank acct, but not mine. Which Im kinda annoyed cuz I had plans on coming onto xi this week but now I cant for like 2 wks

 

[Misi]

Yeah, I'm still waiting my billing to go through -- which btw has done so religiously on the first of each month for the last 9 or so years before this change. still able to sign on but no transactions posted on the first like how they used to. and no promp message via POL saying payment was received. I don't know what they were smoking when they thought taking away automatic payments was a good idea. Even if I were not to play I'd keep paying for my account so long as I didn't have to think about it.(hi2u free money) It seems like a lot of people on the official forum are having this problem, but there is no one answer that fixes it yet. No real response from the devs either.

Some are getting double/triple billed. locked out of accounts, or still waiting for payments to clear.

 

[Raesvelg]

To be honest, I thought I linked my FFXI info to my SE account months and months ago, when I signed up for lolXIV.

If there are additional hoops I'm expected to jump through at this point, I'll be a mite irritated.

 

[Misi]

To be honest, I thought I linked my FFXI info to my SE account months and months ago, when I signed up for lolXIV.

If there are additional hoops I'm expected to jump through at this point, I'll be a mite irritated.

Yeah, same here. I all ready linked it in 2010 to my SE account, but this new thing is to get it to be for your POL account, too. I Did the walk through and got email conformation saying it was good, even signed into click and buy to double check things but they still didn't bill me for this month. Everyone who is trying to use it seems to be having problems. only a small amount of people had it work right so far. Not looking good for something they want to enforce on everyone in 30 days.

 

[Raesvelg]

Well, I went through all the Click & Buy hoops a long time ago too, so hopefully it's relatively painless. :/

 

[Misi]

Well, I went through all the Click & Buy hoops a long time ago too, so hopefully it's relatively painless. :/

I'd wait a few days and see what SE says about making it easier. I rushed into it thinking i'd be fine having mine set up before hand all ready and i'm still not sure if it's working right.

 

[Raesvelg]

Too late lol. XD Ah well, I won't really get to play again until Monday, so it's not like I'm in a great tearing hurry if they fuck something up.

 

[Elvaanmage]

Dear lisaacev,

Thank you for using the Square Enix Account Management System.

Due to a processing error with your payment method, all continuous options for
the following service account have been cancelled. The details are as follows.

Date: 08/03/2011
Payment Method: Credit Card/Debit Card
Service Account Name: PlayOnline / FINAL FANTASY XI

Tuesday my fiancee had mentioned that his acct went thru but didnt see mine go thru. this is the email i got wednesday.
Kinda annoyed cuz i wanted to play this week and now i cant cuz i get paid every other wk, so Im broke til 2wks go by. Yea, both ffxi accts would hit the bank acct no later then the 1st or 2nd of month, never had it not go thru unless the acct was empty, which it wasnt on the 1st of month.

 

[Misi]

oh my. looks like this is how the dev team solves conflict. it is going to be a very interesting next few months.