Company rating

this is been brought up before. such a big company it not surpiseing
 
Actually most large companies have a low rating on that site... cuz when people want to complain they always make the effort to do so, but when people want to give thanks they give up a lot easier.
 
decidence said:
Actually most large companies have a low rating on that site... cuz when people want to complain they always make the effort to do so, but when people want to give thanks they give up a lot easier.
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Bingo.
 
I looked up Sierra and Blizzard games, both of which have BBB (B+) ratings. They also had a far larger amount of complaints listed against them as well so I'm not sure if your answer is entirely justified. While it's true that people who want to make a complaint are more than likely to report it than someone who doesn't, I think the Better Business Bureau also records whether the business has done something to resolve the issue at hand. In most cases, it would seem the customer was dissatisified with the solutions for SE whereas other companies did something to resolve the problems.
 
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