General warning: (Not windower related)

Phraust

Phraust

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So after the 'Emergency Update' yesterday, I needed to reboot the game, install the update etc...

It failed.

Every time I tried to launch the game it told me "Update failed, you need to reinstall FFXI"

Pop in the install disks, and go... I needed to Uninstall FFXI first before instalation. After the Uninstall, nothing happened. every time I reinserted the CD nothing happened..... Every time I clicked on an icon.. I would get Windows Accessability wizard...

Reboot and ta-da: Nothing... It erased my hal.dll, probably a lot more...

My laptop is now useless....
 
Same thing happened to me, I'm working off a back up computer atm. Did a recovery on windows but it deleted various .dll files and other window components thats needed to boot in the system32 folder... I don't mean 1 or 2.. I mean it deleted ALOT of system files. I almost have it up and running again but from what it looks like, there may not be a way around the reinstallation of most programs.. but at least I saved my personal files.

Also I got the same message as you Phraust, and I popped in the installation disk and then rebooted when it wasn't working to reinstall the game.
 
did you use the old .dll FFXI files? <.<

Squareenix might have turned into hackers and use FFXI as their source to ruin computers <.<
 
I got a Dell Laptop, and did not receive any instalation CDs or Recovery software with my computer.... I am on another backup coputer as well trying to aquire those disks from Dell...
 
Uzor, I didn't modify FFXI in any way and wasn't even using windower. Error happened randomly mostlikely and the FFXI installation CD triggered the erasure of multiple system files after freezing for a sec after clicking on the uninstall button on it's menu. I know of 3 people so far that this exact thing has happened to. This sounds a bit intentional if it all happened when trying to get the new update from SE :/ That's just my opinion.... I'm still in the process of fighting for my personal files. It's not deleted as of yet but Windows now wont let me start unless I active it again but I can't since the driver for the LAN wont install until I get through that screen. Safe mode is acting useless as well. I think I'll just have to back up the information and do a clean install if my next attempt fails....
 
Grasinthor said:
Uzor, I didn't modify FFXI in any way and wasn't even using windower. Error happened randomly mostlikely and the FFXI installation CD triggered the erasure of multiple system files after freezing for a sec after clicking on the uninstall button on it's menu. I know of 3 people so far that this exact thing has happened to. This sounds a bit intentional if it all happened when trying to get the new update from SE :/ That's just my opinion.... I'm still in the process of fighting for my personal files. It's not deleted as of yet but Windows now wont let me start unless I active it again but I can't since the driver for the LAN wont install until I get through that screen. Safe mode is acting useless as well. I think I'll just have to back up the information and do a clean install if my next attempt fails....
Click to expand...

personally, I think you should fill a law suit against SE sicne their program erased those files ^^

And yeah, I've heard many people complain about thin on allakhazam aswell =/
 
Thank you for contacting the PlayOnline Information Center. Please wait while you are connected to the next available agent. You will be notified once you are connected to an agent.
All agents are currently busy. Please stand by.
An agent will be with you in a moment. Thank you for your patience.
You have been connected to FFXI TSR Gary.
FFXI TSR Gary: Hello, EDITED:Phraust, thank you for contacting the PlayOnline Information Center. Just a few moments while I review your question, please.
FFXI TSR Gary: In order for us to more accurately address your issue, we will require additional information. Please give a brief explanation of the issue you are having and please include any error codes or messages you are receiving.
EDITED:Phraust: kk
EDITED:Phraust: I got a prompt to instal the update issued on 7,7,05
EDITED:Phraust: I attempted to do so and the update failed.
EDITED:Phraust: It then asked me to reintall FFXI
EDITED:Phraust: Upon attemptin to do so,
EDITED:Phraust: My system became unresposive
EDITED:Phraust: After reeboot, a lot of .dll's in the Windows System32 folder had been deleted
EDITED:Phraust: So far I know of 32 people that shhare the same problem
EDITED:Phraust: and the number is growing
EDITED:Phraust: there is some kind of error with the uninstaller included on the FFXI CD
EDITED:Phraust: DO you copy?
FFXI TSR Gary: Yes, I COPY...now I am going to give you the official company policy and user agreement associated with our product.
EDITED:Phraust: ok
EDITED:Phraust: Believe it or not, I am not Angry. I just wanted you guys to Know so that you could fix it in future pressings of your Software.
FFXI TSR Gary: 4.1 Disclaimer.
You understand and acknowledge that your use of the Licensed Software (whether alone or in connection with the PlayOnline Service) may result in unpredictable damage or loss to you, including, without limitation, unexpected results or loss of data. All products and services relating to this Agreement, including, without limitation, the Licensed Software and the Documentation, are provided "AS IS" without warranty of any kind. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SEI EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE LICENSED SOFTWARE AND YOUR USE THEREOF, INCLUDING (BUT NOT LIMITED TO) ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. SEI does not warrant that the Licensed Software will meet your expectations or requirements, or that the operation of the Licensed Software will be uninterrupted or error free. The entire risk as to the quality and performance of the Licensed Software is with you.
FFXI TSR Gary: This is from the Final Fantasy XI Software License Agreement
EDITED:Phraust: that's fine.
FFXI TSR Gary: We have a very large user base
EDITED:Phraust: Just make a note your Installer Erases Windows XP Root System Files fo rno apparent reason and have your developement team look into it.
FFXI TSR Gary: I will send a copy of this chat to our developers...
EDITED:Phraust: I would hate to see a lawsuit come to you guys.
EDITED:Phraust: kk
EDITED:Phraust: take it easy then.
FFXI TSR Gary: Are there any other issues I can assist you with right now, EDITED:Phraust?
EDITED:Phraust: Not at the moment... I can't use my computer so I don't know...
FFXI TSR Gary: Thank you for visiting our PlayOnline Chat line, EDITED:Phraust! Take care and hope to see you online!
Click to expand...
 
When did you talk to them Phraust? Also I noticed they posted that yet another update will be happening at an undisclosed time tomorrow.

Also you gotta love that response they gave you... trying to save their asses yet expect you to also continue to use their product after giving you that BS reply.
 
Yeah I just talked to them...

Chat with em and complain. The more people that talk to them the better.
Or they might really fuck somehting up in the future =\
 
Yea but talking to GMs is like talking to a wall in my opinion. I had my issue with a TSR a while back. As for my computer, I got it back up and running without having to reinstall everything and no loss of software so I got lucky. It involved some manual installation and configuration of windows and such. Interesting thing is that FFXI wasn't even uninstalled. All the files and folders are still there. I may take another avenue for it's uninstallation. I hope you get lucky as well Phraust and don't lose your info as well. Why does WoW start to sound better and better as of late?
 
Grasinthor said:
Yea but talking to GMs is like talking to a wall in my opinion. I had my issue with a TSR a while back. As for my computer, I got it back up and running without having to reinstall everything and no loss of software so I got lucky. It involved some manual installation and configuration of windows and such. Interesting thing is that FFXI wasn't even uninstalled. All the files and folders are still there. I may take another avenue for it's uninstallation. I hope you get lucky as well Phraust and don't lose your info as well. Why does WoW start to sound better and better as of late?
Click to expand...

I think SE likes puttin nails in their own coffin...
 
SE is still new to this arena. It shows in stuff like this.
I am glad that I know my way around a computer. I feel bad for all my friends that don't and all those that are prolly borked and can't post here to say they are borked...
FFXI was a REALLY GOOD first attempt at a MMO for square IMO. They really do do things right even though it may seem like they are doing nothing.

It just like any other business, what we see on the outside is one thing. What actually goes on is another. They can't say much to us, because they might be addmitting to error and get sued to death. Like many other companies are. They put in that liability disclaimer for a reson. Lawsuits are like the lottery, and you have people out there that make thier living looking for mistakes companies make and look for holes in thier contracts so they don't have to work. There's a joke here in the silicon valley:

There are two ways to make money: 1) invent something. 2) Sue the inventers.

All this Gil selling stuff that SE seems to NOT be doing anything about? If they announced everything that they were doing, the Gil sellers would be wise and avoid it. Kinda like when somone bitches about how people are cheating and then suddenly the gil sellers are 90% more effective at thier jobs... Kinda like they didn't know what to do until we basically told them how to do it... If SE is Banning Gil sellers for a Specific thing, they don't need to say why publicly, because they can nail more of them while they are ignorant. As well keep in mind the flame board: Gill sellers MPK'd me, Lucifar MPK'd me, NAls MPK'd me etc... The lines are blurry guys.... How do you really know Jaychou is a gil seller or some guy in conneticut using that dubious notoriety to his advantage? It's questions like that that make it hard for SE to take action. If Jaychou was just a lawyer in Conneticut waiting and acting suspicious long enough to get banned, he could very well retire the day he does get banned...

So Yeah... they are covering thier asses, because they have to.

And I will leave you with this:

Th egreatest cost on an automobile today is not the parts or laybor, it;s the liability. Almost 30-40% of your car's cost comes from the companies insurance that is you sue then, they will be there tomorrow. It's like that with everything. But, be glad as well, somone is willing to put a price on your safety, and garuntee your safty will be included in the products you buy.

Welcome to the world of double edged swords =\
 
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