I seriously see no point in them being in the game or having their jobs what so ever, they serve no fucking purpose to the community at all. They just sit behind an LCD-lit screen and serenade you with predetermined, marcoed bullshit all fucking day and "lalala, I'm not listening."
*Breath* 1..2..3..4..5.
Alright, let's start somewhere better. Hi. This isn't really a story about anything in your server, I'm a fresh start on there. Only level 7 BLM at the moment.
I left America on June 16th, 2007 for Iraq. The biggest sandbox in Hell. I was sent there for about two-and-a-half months to oversee how hospitals and medical staff ran and worked around there, and provided training in things like common practice, hygiene, ect. I have done this over the course of two years, with a month in between for vacation.
While I was off making sand castles and telling people that using needles twice was a no-no, my account had been "compromised" (Fucking worst term ever. Can't they just say "hijacked"?) on July 20th, 2007. I returned on August 8th to find out right after I boot up POL and log in to see my Leviathan character, Astrik, completely stripped of all sellable items and gil, and left standing in only my SAM AF pants in Whitegate. I go, "Great.", and then get to bed.
The next day, I decide to deal with the fucking retards we like to call "Game Masters" about my problem. I get the whole, "Good evening, yaddayaddayadda, I'm just talking to you in macros, lemme not read what you wrote and send a tell to you in two minutes to show my fucking ignorance." Needless to say, I get told that I cannot be currently helped and that I need to speak with a Customer Service representative. And so begins the shit-for-brains quest to get help...
Being that the front desk was closed at that hour (GG GM! Good-fucking-game!), I decide I'll talk to them this morning. I get the ICR via chat because the phone was in use. Here is a copy of what took place:
(I'll bold the important stuff to save you from reading a wall-of-text, and editing names.)
The ICR told me they would reimburse me for my lost stuff. Great, so there may be a slight ray of hope in all this, right?
Wrong.
After two big steps, it's time for a GM to make me take a fucking wide circle. I sign in and contact support. Since I don't play PC, I'll just type out the wonderful conversation we had:
(GM name was left edited, but I will include it if need be, important stuff in bold.)
I'll spare you the rest of the conversation. But honestly: What the fuck? Your customer service tells me I can get all my gear and money back, and your GMs tell me they can't do jack shit? What kind of communication do you have going for you there? How long has this bullshit gone on for in the 5 years your game has ran?
And now, that brings me here, and possibly other forums, to let you all know what a fucking three-ring circus SE and POL Customer Service and GMs play out with there customers. GFG, SE, good-fucking-game.
Should I even bother playing now? Should I continue on my Leviathan charater, or suck it up and move someplace else?
*Breath* 1..2..3..4..5.
Alright, let's start somewhere better. Hi. This isn't really a story about anything in your server, I'm a fresh start on there. Only level 7 BLM at the moment.
I left America on June 16th, 2007 for Iraq. The biggest sandbox in Hell. I was sent there for about two-and-a-half months to oversee how hospitals and medical staff ran and worked around there, and provided training in things like common practice, hygiene, ect. I have done this over the course of two years, with a month in between for vacation.
While I was off making sand castles and telling people that using needles twice was a no-no, my account had been "compromised" (Fucking worst term ever. Can't they just say "hijacked"?) on July 20th, 2007. I returned on August 8th to find out right after I boot up POL and log in to see my Leviathan character, Astrik, completely stripped of all sellable items and gil, and left standing in only my SAM AF pants in Whitegate. I go, "Great.", and then get to bed.
The next day, I decide to deal with the fucking retards we like to call "Game Masters" about my problem. I get the whole, "Good evening, yaddayaddayadda, I'm just talking to you in macros, lemme not read what you wrote and send a tell to you in two minutes to show my fucking ignorance." Needless to say, I get told that I cannot be currently helped and that I need to speak with a Customer Service representative. And so begins the shit-for-brains quest to get help...
Being that the front desk was closed at that hour (GG GM! Good-fucking-game!), I decide I'll talk to them this morning. I get the ICR via chat because the phone was in use. Here is a copy of what took place:
(I'll bold the important stuff to save you from reading a wall-of-text, and editing names.)
The ICR told me they would reimburse me for my lost stuff. Great, so there may be a slight ray of hope in all this, right?
Wrong.
After two big steps, it's time for a GM to make me take a fucking wide circle. I sign in and contact support. Since I don't play PC, I'll just type out the wonderful conversation we had:
(GM name was left edited, but I will include it if need be, important stuff in bold.)
I'll spare you the rest of the conversation. But honestly: What the fuck? Your customer service tells me I can get all my gear and money back, and your GMs tell me they can't do jack shit? What kind of communication do you have going for you there? How long has this bullshit gone on for in the 5 years your game has ran?
And now, that brings me here, and possibly other forums, to let you all know what a fucking three-ring circus SE and POL Customer Service and GMs play out with there customers. GFG, SE, good-fucking-game.
Should I even bother playing now? Should I continue on my Leviathan charater, or suck it up and move someplace else?
