taken directly from their site:
"GAME MASTER (Tokyo, Japan)
The Game Master will be part of the Online Division providing Online customer support for FINAL FANTASY XI, monitoring the PlayOnline server, carrying out emergency procedures. Will communicate with the U.S. Game Masters and provide public news releases to end users.
Must be bi-lingual in Japanese and English.
This is a contract position located in Tokyo, Japan.
You must be eligible to work in Japan. Local Japanese residents are preferred. Please go to the following site for details on how to apply for the position:
http://hrj.square-enix.co.jp/section/online/gamemaster/overseas/contracted.html. All inquiries should be directly forwarded to Square Enix Co., Ltd., Japan Headquarters.
Qualifications:
Excellent written and verbal communication skills in both Japanese and English.
MMORPG (Massively Multiplayer Online Role-Playing Game) expertise.
General computer and Internet knowledge.
Excellent typing abilities.
Previous MMORPG volunteer experience preferred.
Previous Customer Support experience preferred. "