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- Nov 19, 2007
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My laptop has been crashing to BSoD at random with no discernible pattern except that as far as I can remember Firefox has always been open when it crashes, but Firefox is open 90% of the time on my laptop anyway. all the crashes have been
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
caused at yk60x86.sys
This has happened about 10 times since I got the laptop back for service (I'll explain this in a bit) Its happened while I'm playing FFXI, Using Visual Studio 2008, while I'm just surfing the web and once when I unplugged the power cord. (that wiped several drivers and I had to re image)
I looked up what yk60x86.sys is, Its a driver for my wired LAN Card a Marvell Yukon 88E8071 PCI-E Gigabit Ethernet Connector which is currently disabled via Device Manager. As far as I remember I have never had a crash while the device has been disabled. about 3 weeks ago I had about 5 crashes in 10 hours, after this I found the latest driver for the Network card and installed it. For 2 weeks I had no crashes, then while at a friends I had the crash that wiped out drivers. I re imaged the computer using the Acer eRecovery partition (therefore I do not have any of the previous dumps) and less than 24 hours later I had another crash.
Now I think a contributing factor may be that 3 months ago I fell down the stairs... with my laptop and cracked the screen. I bought the laptop from Best Buy and accidental damage was covered under the service plan so I had it repaired, while it was going in for service I asked them if they could fix my broken headphone jack which I'm assuming is why the motherboard was replaced (the jack is soldered to the motherboard) after 5 weeks I got it back and returned it the next day due to a dead motherboard. It was sent in for service again and came back 2 weeks later and I had my 1st crash of this type within a month.
Before I got my laptop back from service I had it for 2 months and never had a crash. I think something may have been damaged at the service center (as the right 1/4 of my touch pad has been dead since I got it back too) if this is a hardware problem would uninstalling the driver fix the problem as I cannot take the laptop back in for service until I have a week off school in August?
Thank you for your help
If anybody is interested I have a full crash dump I can post too
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
caused at yk60x86.sys
This has happened about 10 times since I got the laptop back for service (I'll explain this in a bit) Its happened while I'm playing FFXI, Using Visual Studio 2008, while I'm just surfing the web and once when I unplugged the power cord. (that wiped several drivers and I had to re image)
I looked up what yk60x86.sys is, Its a driver for my wired LAN Card a Marvell Yukon 88E8071 PCI-E Gigabit Ethernet Connector which is currently disabled via Device Manager. As far as I remember I have never had a crash while the device has been disabled. about 3 weeks ago I had about 5 crashes in 10 hours, after this I found the latest driver for the Network card and installed it. For 2 weeks I had no crashes, then while at a friends I had the crash that wiped out drivers. I re imaged the computer using the Acer eRecovery partition (therefore I do not have any of the previous dumps) and less than 24 hours later I had another crash.
Now I think a contributing factor may be that 3 months ago I fell down the stairs... with my laptop and cracked the screen. I bought the laptop from Best Buy and accidental damage was covered under the service plan so I had it repaired, while it was going in for service I asked them if they could fix my broken headphone jack which I'm assuming is why the motherboard was replaced (the jack is soldered to the motherboard) after 5 weeks I got it back and returned it the next day due to a dead motherboard. It was sent in for service again and came back 2 weeks later and I had my 1st crash of this type within a month.
Before I got my laptop back from service I had it for 2 months and never had a crash. I think something may have been damaged at the service center (as the right 1/4 of my touch pad has been dead since I got it back too) if this is a hardware problem would uninstalling the driver fix the problem as I cannot take the laptop back in for service until I have a week off school in August?
Thank you for your help
If anybody is interested I have a full crash dump I can post too