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Grandphoenix

Grandphoenix

Godly God
Adventurer
Joined
Jul 21, 2004
Messages
1,859
Age
36
Location
Arlington
Main Job
Scholar-Male
Secondary Job
WhiteMage-Male
Third Job
RedMage-Male
Server
Quetzalcoatl
Linkshell
Ragnarok~AkaiTenshi
FFXIV
Grandphnx
ICR Lonnie H: Hello, Joseph, thank you for contacting the PlayOnline Information Center. Just a few moments while I review your question, please.

ICR Lonnie H: In order for us to more accurately address your issue, we will require additional information. Please give a brief explanation of the issue you are having and please include any error codes or messages you are receiving.

Joseph: hi sorry was away

ICR Lonnie H: In order for us to more accurately address your issue, we will require additional information. Please give a brief explanation of the issue you are having and please include any error codes or messages you are receiving.

Joseph: Well a while back on jan 25 I got the LM-17 after 3 days I would try and get on and it would still give me that message

ICR Lonnie H: For security reasons, we are unable to address your account issues without first verifying your identification. Please respond with the following information:

ICR Lonnie H: PlayOnline ID
Full Real Name
Birthdate
Complete Mailing Address
PlayOnline Registration Code
Current Credit Card information, first 4 and last 4 digits only.

{Account info not disclosed}

ICR Lonnie H: Ok, I am seeing that this account has been banned

ICR Lonnie H: It cannot be used to login to the game

ICR Lonnie H: Are there any other issues I can assist you with right now, Joseph?

Joseph: Yeah I called a rep, they said the account was banned. I was never disclosed why. And was also wondering how my character which had a clean record can be banned and the next months sweep gets temp suspendeds with previous altercations?

ICR Lonnie H: We have identified the activity of warp cheat from our log investigation.

Joseph: Yeah, I can admit to that I also offered the website who is spreading the hack programs. Don't know if that was considered by anyone

ICR Lonnie H: Is there anything else that I can help you with today?

ICR Lonnie H: It appears you have no other issues you need assistance with. If this is incorrect, please come back to the chat and I will be happy to assist you.

Joseph: Is it all case-by-case and people who use the same hacks and have clear records can get banned over people with warnings and suspensions on their character?
Thank you for visiting our PlayOnline Chat line. Take care and hope to see you online!
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I feel that was some shitty customer service right there.. Do you have anymore questions (1 sec) no thanks visit us again heh
 
Why don't you warp-hack your way to their office and kick her ass then?
 
Why do you keep trying to get your account back? You cheated and now you are banned... you knew the possible repercussions to your actions but you continued doing them anyways.
 
People tend to think that just cause they've hacked once means they're less of cheaters than ppl that have been hacking for a year...
 
While youre at it, warp to Burger King, get me a #2, and then Warp it to my house. Im fuckin hungry. I'll even let you play my character for a few minutes.
 
Hold on a second. Are you saying that they banned you and then decided to KEEP you banned? Oh the moral outrage. The indignation you musst feel has to be enourmous. Yeah that's some bad customer service there considering they decided to ensure you arent a customer anymore. If you feel lonley perhaps you should request to have some freinds that hack join you?
 
If only every case of hacking was handled in this exact manner.
 
To recieve bad customer service don't you at least need to be a customer. :D
 
You cheated, you got banned. Thanks for playing!

Also, I hear Lonnie can grow a one day mustache (gogo scrubs people)
 
Meh, they just told me they would be sending me a reason of banning and they never did. So thought I would ask, and I'm willing to be a customer they just don't want me to. Was bored just wondered how come I never got told I was banned I was just indefinitely temporarily suspended. So thought I would check on it while I was bored as I am on spring break and theres nothing on T.V. at 12 CST hehe~
 
Mark Gil (20386): Hi, my name is Mark Gil (20386). How may I help you?
Unknown: hi thar
Unknown: i ned hel
Unknown: help
Unknown: HELP MARK GIL MY SISTERS IN THE OVEN.
Unknown: FIX]
Unknown: MARK GIL
Mark Gil (20386): Let her die.
Mark Gil (20386) Has Disconnected
Click to expand...
http://www.trendpediawiki.com/Mark_Gil
 
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