Shaw Cable

Mirewen

Mirewen

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FFXIV
Mirewen
Well. . . The other day I tried to log in and even though my online was on solid, and my send light was flickering. . . my receiving light was doing nothing. So, I called my cable company. Aside from beign completely patronizing, they tried to help me out by looking through everyone's connection in my building and seeing if their connection was working. Well apparently I was the only person in my building with this problem, not only that, but they refused to believe that I had a problem seeing as how my online light was on.

They told me to check my connections and restart my modem (which I had already done because I'm not the kind of person that would just call when I have the slights problem that I can fix myself). I humoured the guy and did it again, but nothing happened. He blamed my PS2, I blamed the modem.

Yesterday I got my modem exchanged by Shaw and hooked it up yet again. Everything seemed to work until I got to my MH and my R steadily went down from 100% to 0% then I dc'd. At this point I called POL. My conversation started. . .

<me> "Hi, I seem to be having problems getting online" (described my situation).

<him> "Let me guess, you're using Shaw Cable and your modem is working but you still cant connect."

<me> ". . ."

So basically he went on to tell me that everyone who is using Shaw is shit out of luck and he's been getting angry calls for the past two days about it. Needless to say, if it isn't working by Monday, I'm switching to Rogers DSL.

The reason why I'm so annoyed is that I'm paying $45 a month for high speed cable and am not getting what I'm paying for. That coupled with the fact that they tried to put the blame on me for an issue that they are having. How about actually giving people what they pay for? How about not treating someone like a dumbass just because you don't know what the problem is?

Anyway, just in case you haven't called POL/SE or Shaw yet and you're wondering why the hell you can't get online. That is why.
 
Telus DSL you mean?

Rogers is East Coast in Canada for Internet, Shaw is West Coast. Used to be the other way around until about 5yrs ago when they switched coasts.

Telus DSL is way better then Cable, I used to have Shaw and switched a few years ago after several months of crappy connectivity. DSL is much more reliable, Ive never had downtime that restarting the modem didn't fix.
 
Oh, the whole thing was a problem on SE's end

SE made a change to thier DNS server, and Shaw/a couple other companies didnt recieve the change as they normaly would (DNS propagate across the internet ever 12 hours or so)

Its in the POL Error post in General.
 
decidence said:
Telus DSL you mean?

Rogers is East Coast in Canada for Internet, Shaw is West Coast. Used to be the other way around until about 5yrs ago when they switched coasts.

Telus DSL is way better then Cable, I used to have Shaw and switched a few years ago after several months of crappy connectivity. DSL is much more reliable, Ive never had downtime that restarting the modem didn't fix.
Click to expand...

Odd, my friend has Rogers and he's across the street from me.
 
Meh, maybe he's hijacking it some how.

Anyway, I can't get on and I'm pissed. I don't want to go through TELUS >.<;
 
I'm on and I'm with shaw right now >.>
 
Sabia said:
I'm on and I'm with shaw right now >.>
Click to expand...

Sweet, that means they may have gotten it up and working. Dude at SE said they were working on it today. Could you get on yesterday Sabs? If you could, someone is due an ass kicking courtesy of my foot.
 
Hmm..I think I heard of this happening to a buddy of mine that plays FFXI, and he is also from the Canada region.

I didn't think the issue was severly bad.
But after this update, and hearing about the news, the situation is pretty bad for a lot of players up north.
 
My friend's issue was that everytime he would zone out of Jeuno, he would get disconnected.
 
lol Marajade. It's easy to forget about Canada, all tucked in the corner down there. . . (if you can name where that's from, you get a cookie).
 
All I know, is that my provider MountaiNet goes through Hellsouth. So yea... it wasn't JUST Shaw.
 
Try reading a textbook not made in the USA sometime, even though your american textbooks tell you they own everything. . . it isn't necessarily true.
 
Mirewen said:
Try reading a textbook not made in the USA sometime, even though your american textbooks tell you they own everything. . . it isn't necessarily true.
Click to expand...

Manifest Destiney Bitches!
 
that really sucks mire ; ; people are gonna be rapping on you for a long time since dynamis beaucedine dropped BLM coat TWICE >.> 2nd one went to the BLM subbers
 
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