Thank god
Thank God indeed.
Thank god
*Ring*
(Lucki) Help Desk, Athletics
(Moron) My email isn't working
(Lucki) There was a power outage over in AV Williams, where the email servers are located. So right now it's not up.
(Moron) Do you know when it will be?
(Lucki) No, OIT didn't give me an ETA on that.
(Moron) Well I need it working, there are emails that I need to send that were due out last week.
(Lucki) ...
*Ring*
(Lucki) Help Desk, Athletics
(Moron) My email isn't working
(Lucki) There was a power outage over in AV Williams, where the email servers are located. So right now it's not up.
(Moron) Do you know when it will be?
(Lucki) No, OIT didn't give me an ETA on that.
(Moron) Well I need it working, there are emails that I need to send that were due out last week.
(Lucki) ...
lazy bastard should've sent them out last week then.
/em tosses lucki a beer.
Srsly. I know you have that magic button next to your desk that will clear that power outage right up and that you are intentionally not pushing it just to fuck with the moron.
Well, I am an asshole like that.
Which is exactly why you are perfect for customer service.
also there's no such thing as dumb questions from customers in customer service....
just bad customer service since the consumer is always right
*Ring*
(Lucki) Help Desk, Athletics
(Moron) My email isn't working
(Lucki) There was a power outage over in AV Williams, where the email servers are located. So right now it's not up.
(Moron) Do you know when it will be?
(Lucki) No, OIT didn't give me an ETA on that.
(Moron) Well I need it working, there are emails that I need to send that were due out last week.
(Lucki) ...
also there's no such thing as dumb questions from customers in customer service....
just bad customer service since the consumer is always right
There are such things as stupid questions. Believe us when we say that.
I will rate you down every chance I get if you ever say this again. And, each time I do it, I will lock you in a closet full of ammonia overnight.
And stupid people...
Oh god yes....
"My SNC isn't working, what do I do?" (portable device at most Sears stores)
'Well just one moment, let me check your server status... everything seems to be fine there. Is your SNC on and connected to the RF points in the service area?'
"Nothing shows on the screen"
'Hmm... ok... is it on?'
"No, it wont turn on"
'Ah.. where did you find it this morning?'
"Under the bench"
'Your battery is dead'
"These have batteries??"
LOL... You should have said that it runs off of your suffering, and that it should now be fully charged.