Wtf?

[Torqameda]

Okay, I have a serious question. Final Fantasy is $12.95 a month, with an additional $13.95 fee. This, I understand, however I am also being charged an additional $27.00 fee a month under the transaction name of "PlayOnl/Squ. Enix". I don't remember there being a fee like this before... can anyone enlighten me?

 

[Ecks]

Hmm, I don't know what to tell you. Yes it's $12.95 + $1.00/per extra character. Unless you have Tetramaster too(or whatever it's called) you shouldn't be recieving any extra charges from SE.

 

[Linhjah]

I would call them to find out what its for.

 

[Torqameda]

I tried... they put me on hold for 2 hours...

 

[Solan]

Long shot, but maybe someone hacked your CC?

 

[Myrrh]

Call them? <_<

 

[Linhjah]

Call them? <_<

I tried... they put me on hold for 2 hours...

Call them again.*

 

[Ruffyreborn]

So many additionals in that sentence... Do you mean 12.95 plus an additional 1.00 for an extra character, and THEN an additional 12.95 to add up to ~27.00? From reading that, it sounds like you said youre paying the 12.95, plus 13.95, plus 27.00, which if you are paying for 2 accounts and just reactivated them (before may 1st or 2nd) then they both get charged twice for 2 months worth of fees.

Regardless, have you been paying for a long time? If you recently reactivated your account (before May 1st or 2nd) you will get charged twice because PoL billing blows and they charge all CC's in the world at the same time instead of by per 30 days.

Also, yes, check to make sure a friend/family member didnt take it to pay their own FFXI bills. I dont believe anyone hacking your ffxi account could take your CC number, because not only can PoL give out that info, its incomplete on the CC panel. And I find it hard to believe someone hacked into your CC account just to play FFXI, lol.

After all thats checked, I think its safe to assume its a mistake on SE's side. Its happened before.