(1)okay but there is one huge fallacy in this post - after you get a repair you're given a 3 month temp warranty, so if it fails five times in a year, you'll pay for one of those five.
(2)and yes, they will replace the warped board, otherwise people like me wouldn't have working 360s right now. i'm guessing they probably try to replace parts with refurbished parts first before breaking out entirely new parts.
(3)and the people that have to send their 360 in that many times? fringe cases. i know someone who's owned four PS3s. but i guess that's normal right?
i have your three paragraphs numbered for easy referral.
for #1
paying for that 1, your still paying more than another gamer would. people that have systems that dont fail so much will only have a problem in, perhaps a 2 year time...if that.
#2
if they replaced the boards, there wouldnt be people with a problem at all. they would have to be using refurbs. i know people that have theirs sent in for the same problems. in fact, it practically rrod right out of the box. hence the reason why he bought another one in the meantime while he sent his back...again. this kind of mechanical problem is just unacceptable.
#3
its funny that you mention this. it seems that everyone has had theiir xbox sent in at least 2 times. if you look above where it shows the path to the thread your in, when it says "Microsoft Gaming Bill Gates 4tw! Bring your three red rings of doom and have a few drinks here.", then there is just something wrong. but i suppose, they just come up with wacky sayings that have nothing to do with anything?
if your buddy or whoever has had that many problems with a lower failing gaming machine, then he may want to see what it is that he is doing wrong. a friend of mine, and his 2 brothers, all got their ps3's at launch. they keep the systems on constantly whether they are in use or not. none of them have had an issue except for one that had a HD fail. a problem like that is not a system killer though. hell, i keep mine on all the time as well(unless im going out of town). no problems here either. and this isnt even mentioning the many other people that i know with ps3.
as with cars, sometimes you just get a lemon of a vehicle that does nothing but have problems.
and as a cite, i post this. and keep in mind, this is only one post. there used to be a thread that had everyone list their own rrod
http://www.qcdn.org/ffxi/showthread.php?t=66595
now, im sure we can all agree that anything mechanical fails? if we cant, then you probably shouldnt reading any of these posts. anyhow, if a gaming system, in this example, fails...we have to ask ourselves, what was it that caused it to fail. typically, its heavy use or old. now, if you ask yourself what causes an xbox to fail, whats your answer? i say its a flaw in the quality control/design. if its a loose heatsink, something like that should have been seen before it even left testing. normal companies recall items that fail this much.
we could go over rare cases of ps3 failing all day just to try to even up system failures. however, ps3 failures fall under the normal mechanical failures. as far as i can tell, they are just as reliable as any computer i have owned.
if you dont think so, look in the playstation section and compare it to the xbox section. for statistical use, the sample environment for use in this is as good as its gonna get if you went around the world asking people what systems they have had problems with. you will find a max of 3 or 4 posts with problematic ps3. in this section, there are 4 threads alone. and thats not even mentioning people that have posted within those threads saying the problems they have had.