Kotsu said:
Don't blame me >.>;; Simple fact is SE has a poor customer service and such. I think Blizzard pretty much as it down for me. I can play solo, I get XP rewards for quests, it's easy to make money. 44 Hunter with 299/300 skinning and 255/300 leathercrafting, 250/300 first aid. So, RMT is a factor but it's so easy to make money it's not that bad. Shit, you pretty much can find or craft everything for yourself, and the AH will sell your stuff for decent money too. Anyhow, that's publicizing another game.
On the topic, SE is doing things how they want to regardless of who it fucks over. They simply don't care about their paying customer anymore. If the, from whom I've encountered, quality of player on FFXI played with me on WoW I would turn WoW to my primary game and FFXI to my secondary. In stead of the vice versa that I play now.
Actually, I think SE do listen to their customers. Just the wrong part of the customers. Blizzard, however, rarely listens to any of them. I hear people complain about Blizzard all the time that nothing gets fixed, and there's still a bug in the game that's existed since the beta test.
Blizzard also remove end-game in the new expansion by making all the new raid dungeons a whole lot smaller, thus forcing some guilds to split up their people to do different runs. That's not very smart, is it? Its basically the same thing SE did to Dynamis.
The problem is, all companies are interested in one thing, money. They see their customers solely (is that even a word?) as wallets. They DO listen to complaints, the problem is how much of it they actually take in and do somehting about. They will always try and find the easiest solution, as that means less money spent for them, and as long as it do something, their customers will still buy their services.
And in all honesty, SE does a pretty good job marketing their services. They give you hope, thus making you keep paying. They don't do a horrible enough job to make a huge ammount of people to leave at once, and have more people joining, thus resulting in more profit. That's how a company work, and that's what they do. Untill they start actually losing money (from people leaving, not they banning), nothing will change, because money is what drives a company.
As for the listening part, yes. They do listen. There's lots of things we, the players, have requested, that they have actually done. We just chose to look at the bad parts that they didn't do anything about. But don't worry, that's only human. We actively chose to look at the bad parts, and ignore the good, as the bad parts are what's bothering us. It only takes one loss for a sportsman to overshadow a hundred wins.
Additionally, as I said, they sometimes chose to listen to the wrong people. The whiners, are usually the ones sounding the most, voicing their opinions louder. The whiners, are also the people normally coming with bad suggestions. And thus, those are the people they listen to. They also chose to listen to people on online fan sites dedicated to FFXI (read; killingifrit, allakhazam etc.), which are also known as the larger noob communities. And when you listen to the noobs, what do you honestly expect from the game development? The only thing SE really have to do, is visit the smaller forums, like server forums, that most more experienced players visit.
I gave that char up though to join my friend's character.
